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Nevada Student Refund Policy  

Savvy Needle Phlebotomy Training will follow the requirements of the policy for refunds.  1. Each postsecondary educational institution shall have a policy for refunds which at least provides:  (a) That if the institution has substantially failed to furnish the training program agreed upon in the enrollment agreement, the institution shall refund to a student all the money the student has paid.  

(b) That if a student cancels his or her enrollment before the start of the training program, the institution shall refund to the student all the money the student has paid, minus 10 percent of the tuition agreed upon in the enrollment agreement or $150, whichever is less.  

(c) That if a student withdraws or is expelled by the institution after the start of the training program and before the completion of more than 60 percent of the program, the institution shall refund to the student a pro rata amount of the tuition agreed upon in the enrollment agreement, minus 10 percent of the tuition agreed upon in the enrollment agreement or $150, whichever is less.  

(d) That if a student withdraws or is expelled by the institution after completion of more than 60 percent of the training program, the institution is not required to refund the student any money and may charge the student the entire cost of the tuition agreed upon in the enrollment agreement.  

2. If a refund is owed pursuant to subsection 1, the institution shall pay the refund to the person or entity who paid the tuition within 15 calendar days after the: (a) Date of cancellation by a student of his or her enrollment:  

(b) Date of termination by the institution of the enrollment of a student;  

(c) Last day of an authorized leave of absence if a student fails to return after the period of authorized absence; or  

(d) Last day of attendance of a student, whichever is applicable.  

3. Books, educational supplies or equipment for individual use are not included in the policy for refund required by subsection 1, and a separate refund must be paid by the institution to the student if  

those items were not used by the student. Disputes must be resolved by the  

Administrator for refunds required by this subsection on a case-by-case basis.  

4. For the purposes of this section:  

(a) The period of a student’s attendance must be measured from the first day of instruction as set forth in the enrollment agreement through the student’s last day of actual attendance, regardless of absences.  

(b) The period of time for a training program is the period set forth in the enrollment agreement.  (c) Tuition must be calculated using the tuition and fees set forth in the enrollment agreement and does not include books, educational supplies, or equipment that is listed separately from the tuition and fees.  

5. As used in this section, “substantially failed to furnish” includes canceling or changing a training program agreed upon in the enrollment agreement without: 

(a) Offering the student, a fair chance to complete the same program or another program with a demonstrated possibility of placement equal to or higher than the possibility of placement of the program in which the student is enrolled within approximately the same period at no additional cost; or 

(b) Obtaining the written agreement of the student to the specified changes and a statement that the student is not being coerced or forced into accepting the changes, 

SavvyNeedlePhlebotomyTrainingStudentCatalog 

NOTICE MUST BE POSTED IN A CONSPICUOUS PLACE PER NRS 394.443

Students enrolled in licensed, private postsecondary educational institution, have the right to

register a legitimate complaint with the Commission on Postsecondary Education.

Prior to filing a complaint, you must attempt to resolve the issue with school officials according to

the policies of the school which you are attending. If you are unable to reach a solution, you may

contact the Commission (see below) and we will attempt to resolve the issue.

If a resolution cannot be reached, you will be required to complete a formal complaint form; Formal

complaints are investigated by staff and a decision by the administrator of the Commission. If

either party does not agree with that decision, an appeal to the full Commission may be requested:

NRS 394.520 allows for the following:

1. A full refund can be ordered if it is determined that the school substantially failed to furnish

the education agreed to in the enrollment contract.

2. One-half of all monies paid can be ordered if is determined that the school substantially

furnished the education stated in the enrollment contract but the conditions were

substandard to the point the student could not be expected to complete the training.

More information, including complaints forms, can be found at www.cpe.nv.gov. Or contact:

Commission on Postsecondary Education

2800 E. St. Louis

Las Vegas, NV 89104

702-486-7330 (Ph)

702-486-7340 (Fax)